Introduction

 
Course code: NG65INTRO
 
Duration: 1 day
 
This course introduces delegates to the basic functions and features of GroupWise
At the end of the course, the delegates will understand how to send and receive e-mail and work in a team using this powerful groupware application.
Who should attend
Anyone who is new to GroupWise who wants to develop an understanding of the application.
Prerequisites
Prior knowledge of GroupWise is not required.  However, delegates, should be familiar with a mouse and have a basic understanding of Windows. 
 
COURSE CONTENT

 
General Basics          Calendar
Logon
Screen Layout
 
Mail    
Composing mail messages
Working with attachments
Viewing and responding to incoming mail
Categories
Work In Progress
Working with Folders, Shared Folders and Checklist
Item History
Trash
Using Send Options
Phone Messages
Working with available address books
Proxy Access
General tips on good practice
 
Calendar
Adding personal appointments
Sending and responding to invitations
Busy Search
Multi-User calendar and using calendar in teams
 
Tasks
Managing personal tasks
Assigning tasks to other users
 
Advanced Topics
Filters
Rules
           
Topics covered on request
Working remotely
GroupWise Web Access
Resourcing
Archiving