Business Writing Skills

Duration: 1 day
 
Course Objectives
Success in today’s organisation is closely related to the ability to communicate ideas and messages effectively and succinctly. Poorly written correspondence can have disastrous results for your organisation and waste valuable time and resources.
By the end of this course, delegates will have developed the necessary skills to communicate ideas in a clear, concise and effective way. This course is highly practical to give delegates the opportunity to apply all the techniques covered.
 
Target Audience
Individuals from all disciplines who are called on to communicate their ideas in written format.
 
Pre-Requisites
None

 
Course Outline

 

Written Documents
 
The purpose of writing
 
Advantages and disadvantages
 

Fine Tune Your Writing
 
Four fundamentals
 
Why, who, when, how of writing
 
Make your Writing Clearer
 
Avoiding clichés
 
Getting to the point
 
Active and passive tone
 
Spelling
 
Grammar
 
Punctuation
 

Sentence analysis
 
Tautology
 
Paragraphs and signposts
 
Categorisation
 

Know Your Reader
 
Writing for different readers
 

The Readability Test
 
How readable is your writing

 

Preparation
 
Mind-mapping
 
Brainstorming

 

10 step writing plan
 
Getting started
 

Report Writing
 
Purpose of reports
 
Advantages
 
Why many reports fail
 
Preparation
 
Gathering material
 
Report structure – 11 sections
 
Content and presentation
 

Letter Writing
 
Business letters
 
Business memos
 

E-mail
 

Practical Exercise